Which duo is credited with creating the Job Characteristics Model?

Which duo is credited with creating the Job Characteristics Model?

• A. Hackman and Oldham
• B. Herzberg and McClelland
• C. Porter and Kramer
• D. Katz and Kahn

Answer: (A)

The idea being tested is who created the Job Characteristics Model and how that model explains motivation through job design. The Job Characteristics Model was developed by Hackman and Oldham. It shows that five core job features—skill variety, task identity, task significance, autonomy, and feedback—shape three psychological states: a sense of meaningfulness in work, personal responsibility for outcomes, and knowledge of actual results. When these states are present, employees tend to be more intrinsically motivated, perform better, feel more satisfied, and stay longer with the organization. Practically, it suggests designing jobs to include variety, complete tasks from start to finish, emphasize the importance of the work, grant autonomy, and provide clear feedback. The other scholars listed contributed to related ideas about motivation and organizations, but Hackman and Oldham are the ones credited with creating this particular model.

The idea being tested is who created the Job Characteristics Model and how that model explains motivation through job design. The Job Characteristics Model was developed by Hackman and Oldham. It shows that five core job features—skill variety, task identity, task significance, autonomy, and feedback—shape three psychological states: a sense of meaningfulness in work, personal responsibility for outcomes, and knowledge of actual results. When these states are present, employees tend to be more intrinsically motivated, perform better, feel more satisfied, and stay longer with the organization. Practically, it suggests designing jobs to include variety, complete tasks from start to finish, emphasize the importance of the work, grant autonomy, and provide clear feedback. The other scholars listed contributed to related ideas about motivation and organizations, but Hackman and Oldham are the ones credited with creating this particular model.